Michael Carter Snippet A

Michael Carter describes his passion for improving the healthcare system, primarily in Ontario. In 1989, he was asked to investigate how nurses' experiences in hospitals could be improved, and he developed scheduling algorithms for operations to minimize the number of post-operative patients in hospitals on weekends. This evolved into a passion to use systems engineering to improve the healthcare system. He recognized the need to have a "small army of engineers" working in hospitals: he now knows of 180 former engineering students who work in healthcare in Toronto.